Question: If not used every day...just once in a while, will the product stay fresh for long periods?

Answer: Once opened the product should be used within 12 months.  We recommend keeping Plexaderm capped between uses to maximize shelf-life.  Unopened containers should last up to two years when stored at room temperature. 


Question: How long do the Plexaderm results last?

Answer: In a test when image analysis was used, temporary improvement continued to be seen for up to 10 hours. Plexaderm works best when applied to clean and dry skin. Allow at least 8-10 minutes for Plexaderm to set before applying anything over it.


Question: How much solution should I use for one application?

Answer: We suggest using a drop about half the size of a pea, which should be enough to apply under both eyes. However, everyone’s skin is different, so if you notice the effects to be too strong, simply reduce the amount of formula to a level that works best for you.


Question: What is the best time of day to apply Plexaderm?

Answer: Plexaderm Rapid Reduction Serum can be used any time of day. Just make sure to wash and dry your skin thoroughly before applying Plexaderm.


Question: Why am I getting a white residue?

Answer: If you are getting a white residue around the application area it usually indicates that you have used too much product. Excess residue can be easily removed by gently tapping the area with a damp cloth or cotton ball.


Question: Can you apply makeup over this product?

Answer: Eyeshadows, liner, mascara and blush are all good products to use with Plexaderm. If liquid foundation is a must then first try to avoid areas where Plexaderm has been applied since many of the oils in makeup will lessen the effects. Some water-based foundations can be lightly applied over Plexaderm after it dries.


Question: Can I use a moisturizer with Plexaderm?

Answer: Plexaderm Rapid Reduction Serum works best on its own. If you use a moisturizer it should be water-based.  Apply at least 10-20 minutes prior to Plexaderm application.


Question: Does Plexaderm work on other parts of the face and neck?

Answer: Yes, Plexaderm Rapid Reduction Serum can be applied to all areas of the face and neck.


Question: Can Plexaderm be used on the sagging upper eye skin as well?

Answer: Caution should always be taken when using any beauty product around the eyes. That area is sensitive and we do not recommend applying Plexaderm Rapid Reduction Serum on your eyelid.


Question: Does Plexaderm work on darker skin?

Answer: Yes, with proper application, Plexaderm Rapid Reduction Serum works on all skin tones.


Question: Does Plexaderm contain Retinol?

Answer: No, Plexaderm Rapid Reduction Serum does not contain Retinol.


Question: What are the ingredients in Plexaderm?

Answer: Plexaderm Rapid Reduction Serum contains the following ingredients: Purified Water (Aqua), Propylene Glycol, Sodium Silicate, Magnesium Aluminum Silicate, Acetyl Hexapeptide-8, Hydrolyzed Rice Protein, Soluble Collagen, Cellulose Gum, Xanthan Gum, Titanium Dioxide, CI 77491, CI 77492, Phenoxyethanol, Ethylhexylglycerin.


Question: Is Plexaderm absorbed by the skin or does it sit on the surface?

Answer: Plexaderm Rapid Reduction Serum works by creating an invisible tightening layer on the surface of your skin that temporarily reduces the appearance of under-eye bags and wrinkles.


Question: Will my problem areas get better over time?

Answer: Plexaderm Rapid Reduction Serum results are temporary. After the product is washed off your skin should return to the same condition it was in prior to application.


Question: How long does one bottle of product last?

Answer: A single bottle of Plexaderm Rapid Reduction Serum usually lasts about 30 days when using the recommended amount under each eye daily.


Question:  My pump doesn’t seem to be working.  Is my bottle empty?

Answer:  If the pump has never been used before it just needs to be properly primed.  Using your thumb, slowly and firmly push the pump down until it cannot go any further. Continue pushing down the pump another 10-15 times until product begins to flow. Sometimes it can take longer so be patient.


Question:  Why do my wrinkles look worse?

Answer:  If you do not apply Plexaderm Rapid Reduction Serum evenly, or use too much in one particular area, it can overtighten the skin creating the appearance of more wrinkles.  If this happens simply wash the product off and start over.


Question:  Why don’t the results last?

Answer:  Results with our new Plexaderm Rapid Reduction Serum have been shown to last up to 10 hours.  For the best results make sure you’re applying the product to clean dry skin and are carefully following the application instructions.


Question:  Why does it feel like the product is drying my skin?

Answer:  Plexaderm Rapid Reduction Serum works by creating a temporary tightening effect on the surface of the skin.  It is not drying the skin, but it can feel that way to some users.  Our new Rapid Reduction Serum is much more comfortable than the previous version and does not create that dry feeling on the skin.


Question:  What can I do if my foundation is not water-based?

Answer:  

We find Plexaderm works best with makeup products that do not contain oils. Try to avoid areas where Plexaderm has been applied. Some water based foundations can be lightly applied over Plexaderm after it dries.


Question:  Why is Plexaderm irritating my skin?

Answer:  There are no known side effects when using Plexaderm Rapid Reduction Serum as directed.  If you are experiencing sensitivity or irritation you should discontinue use immediately. 


Question:  What’s the difference between Plexaderm Rapid Reduction Serum and the old Rapid Reduction Cream PLUS?

Answer:  The new Plexaderm Rapid Reduction Serum is an advanced formula that took over a year to develop.  It applies easier, works better, is more comfortable on the skin, and lasts longer (up to 10 hours) than our older Rapid Reduction Cream PLUS.